To Our Patients:
We hope that you and your loved ones have been staying home and staying safe and remained healthy during this recent pandemic. While it’s far from over, more businesses are starting to open, including ours. Soon we will be back to our usual office hours but with many significant changes to keep you, our patients, and our staff safe.
We are spacing out the visits more and seeing fewer patients a day, so we will not have a crowded waiting room. We plan on continuing and expanding our telemedicine visits since this has worked out very well by video or phone during our reduced office hours. These types of visits are perfect for exams that don’t require a microscope or dilated pupils.
We want to make the most of your time with us taking care of your medical needs, not having you do paperwork, so with this in mind we encourage everyone to complete their forms on the portal ahead of your appointment. This is easy to do; you will get an email or text a few days prior to your appointment with a link to click which will take you to the portal. In addition, one of our fantastic technicians will call you a few days ahead of your appointment to review the reason for your appointment, update your medical and medication histories, and prepare for your visit.
You will find that the waiting room has many fewer chairs as we continue to promote social distancing, and you’ll be asked some COVID-19 related questions and have your temperature taken upon entering. You’ll be treated to a hand sanitizer squirt and a mask if you don’t have one. We will ask you to text or call our special phone number that we have just for this purpose upon arrival in the parking lot, and you will receive a text or call back when we’re ready for you to come up! We are asking each patient to come into the office unaccompanied unless they need help with mobility or other special issues, so that we don’t overcrowd the office. We also require everyone to wear masks while in the office.
We want to assure you that we are following all of the recommended guidelines for infection control and sanitizing. Our employees have all been isolating, all are well and having their temperatures checked daily as well, and all are wearing masks and washing their hands before and after every patient encounter and in between. The rooms and equipment are sanitized between patients, so please be patient if things take a little longer than expected, but rest assured everything is germ-free. Please bring reading material with you as we will keep you in one room while your eyes dilate, and we have removed all of the magazines.
As always we’re here for you, so please don’t hesitate to call us with questions and we are looking forward to seeing you soon!